How it works · For practices
Adding lab testing to your practice, step by step.
The account, the order, the draw, the results — and who’s responsible for what.
Open your account
Verify your clinic — automatic for most practices — and you’re set up. No membership fee, no volume commitment.
Place an order
8,500+ tests through Quest Diagnostics’ national laboratory network — with the cash-pay price known before the order moves.
The patient gets drawn
Any of 2,500+ CLIA-certified sites nationwide — close to home. Draw access only; the order is always yours.
Results come back to you
Typically 24–72 hours, to the ordering provider — interpretation stays in your hands.
A human when something’s off
Missed draw, add-on, records question — call 1-800-519-2997. A person, not a queue.
Responsibilities
Who’s responsible for what
Your practice: clinical judgment, ordering, results review, and patient-facing pricing — under your license.
New Century Labs: pricing, lab access, draw logistics, and human support.
Never us: clinical decisions, insurance billing, or marketing to your patients. Group accounts →
Provider scope and licensure vary by state; nothing on this page is legal advice.
Common questions
How do I open a lab account for my practice?
Verify your clinic on the pricing page (about a minute), or book a call and we’ll set it up with you. There’s no fee to open an account.
Can providers order labs without dealing with insurance?
Yes — that’s the model. Every order is cash-pay: no claims, no prior authorizations, no coding disputes. The patient knows the price before the draw.
What if my patients are in another state?
The draw network covers 2,500+ CLIA-certified sites nationwide, so out-of-state and traveling patients can complete your orders. Draw access is nationwide; your ordering authority is governed by your own licensure.
How fast do results come back?
Typically 24–72 hours from the draw, depending on the test. Specialty panels can take longer.
What does it cost to get started?
Nothing to start — no membership or setup fee. You pay the cash-pay price of the tests you order. See the sample price sheet.
Next step
Ready to see it with your own panels?
A quick call: your care model, your test mix, and the actual numbers.